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About the School:

Yale University is a private Ivy League research university in New Haven, Connecticut. Founded in 1701, it is the third-oldest institution of higher education in the United States and one of the nine Colonial Colleges chartered before the American Revolution.

Laptop Programs:

Computers

Computing is a vital part of life at Yale. You will use computers for email, browsing the Internet, registering for courses, accessing library catalogs, writing papers, submitting assignments for classes, and countless other tasks. Each student is provided with 50 GB of secure storage space in the cloud through Box at Yale and unlimited storage through the Drive on their EliApps (Google) email account. All students are required to abide by the University’s policies for computer usage.

Personal Computers

Yale College does not require computer ownership nor have an operating system preference. However, more than 90 percent of Yale undergraduates own personal computers, and two-thirds own Macintosh (as opposed to Windows) computers. Students with personal computers may connect to Yale’s network from their rooms using in-room Ethernet connections or wireless connections, or from various locations around campus by means of both wired and wireless networks. Information about connecting to Yale’s network may be found on the Wi-Fi page of the Yale IT Service Portal. If you bring your own computer, also bring all documentation, software media, and warranty information. These materials are essential to connecting to the network and solving computer problems that may arise. Also a must is a method for backing up data, usually to a dedicated external hard drive or cloud service.

Buying Computer Hardware & Software

Students who wish to purchase new computers should consider the recommendations published by ITS. Yale students are not required to buy computers through the recommended sites, but the Yale-negotiated prices and packages are worth investigating. For information about Yale student computer purchasing recommendations and discounts, visit the ITS Buying Guide. ITS strongly recommends that you have the following accessories for your computer:
  1. Four-year extended warranty with on-site support for protection against computer hardware failure
  2. Accident coverage for protection against spilled liquids or dropped computers (check with your manufacturer or vendor to see if your warranty covers these contingencies)
  3. Computer location tracking device that may be activated if your computer is stolen
  4. An external hard drive for automatic, routine, and complete data backup
When buying software, take note that many vendors sell software for academic use at lower prices. ITS has negotiated special pricing for Microsoft Office. For a list of software currently available to students, visit the Yale Software Library (requires login with Yale NetID and password). If you are a Yale College student with demonstrated financial need, you may be able to request emergency funding support through the Safety Net program.

Discounted Technology

You can get discounts on laptops, laptop accessories, external hard drives, printers, and other technology through GovConnection. It’s like a discounted NewEgg (or Amazon, but for technology). www.govconnection.com/yalestudents    

Discount Details

Employee Discount Details of Yale University Personal Purchase Program on ePortal.
VENDOR PERSONAL PURCHASE SITE DISCOUNTS NOTES FREE STANDARD SHIPPING?
Apple Standard Educational Discount on select items, averages about 5% Standard educational discount any Yale employee would receive at the Apple Store showing their Yale ID. Yes
GovConnection Price structure ranges from 4%-8% above GovConnection’s cost Includes Yale’s Lenovo standard PC’s Yes
WB Mason Discounts of 5% and up Personal purchases must be shipped to your Yale address. Delivery is next day unless item is backordered Yes

W.B. Mason Personal Purchase Info

As part of the business relationship with Yale University, W.B. Mason is extending Yale’s discounts on office supplies to all Yale University employees, faculty, staff, and students. To purchase products under the employee purchase program, register at www.wbmason.com/YaleEmployeePurchase. You must use your Yale email address to register. A password will be sent to your email and will be needed to complete registration. Remember to set your delivery information in your Address Book under the My Account tab. This information must be accurate as W.B. Mason will deliver this to your office address only. Residential delivery is not available at this time. Upon checkout you will be prompted to enter a personal credit card and select your shipping address. If you enter an email you will receive a confirmation of your order. Most orders are shipped next day. If you have any questions about the employee purchase program please contact your Customer service reps at (888) 926-2766 ext. 5001 or by email at [email protected].

Data Backups

The data on your computer is not necessarily safe. Hard drives often stop working unexpectedly, and your data may be lost. ITS recommends regularly backing up data to an external hard drive using Time Machine (Mac OS X) or Backup and Restore (Windows). External hard drives are available at the Yale Bookstore or online. Yale students can use their Yale email address to purchase from Western Digital at a discount. Students may also use their Box at Yale account (50GB limit) or Google Backup and Sync (unlimited storage) with their EliApps (Google) email account.

Yale Information Technology Services

Yale Information Technology Services, known as ITS, is the organization that supports the technology needs of students, faculty, researchers, and staff. Below are some of the services Yale ITS provides to you.

Free & Discounted Software

Yale provides a range of free and discounted software for students including: Matlab, Mathematica, Endnot, SPSS, and Microsoft Office. Browse the Software Library at software.yale.edu (NetID and password required). To keep your computer safe, Yale highly recommends having antivirus software installed on your computer and running the most up-to-date version of your operating system. Antivirus software is available at software.yale.edu.

IPTV Service

Basic IPTV cable service consists of approximately 100 channels and HBO programming. IPTV services can be viewed through mobile devices and computers by using the Xfinity on Campus portal. For more information, see the IPTV service page.

Box at Yale Storage

Yale provides 50 GB of online storage for all students through Box at Yale. Use your Box space to send documents to people, collaborate on projects, and store important files. You can even transfer your Yale box account to a personal account to keep the free 50 GB even after graduating! Use Box Sync to keep a local folder automatically synced with your Box space its. Learn more about Box. Access your Box account at yale.box.com (NetID and password required).

Multifactor Authentication

Yale requires multifactor authentication when logging into the VPN or to Yale sites from off campus. Multifactor authentications adds a layer of security by requiring you to use a mobile phone or other device to verify your identity. The app used in this process is called Duo. Learn more about multifactor authentication on the ITS website. If you need assistance setting up a device with Duo, call the ITS Help Desk at 203-432-9000 (24/7), or see a Student Tech on Old Campus in LC during freshman move in or in Bass Library L05.

VPN

Some of Yale’s digital resources are only available while on campus. If you are off campus, you can obtain access to these resources by connecting to Yale’s Virtual Private Network, or VPN. If you’re planning to travel outside the U.S., make sure VPN is set up before you leave campus. Download and setup VPN at access.yale.edu.

Student Technology Services

The Student Technology Collaborative (STC), part of Yale ITS, provides technical support to Yale students. The STC is committed to educating both student employees and student clients in the constantly changing field of computer technology.

Walk-in Computing Support

Each residential college has its own team of Student Techs (STs) whose job is to assist fellow students with technology issues. Students can also get walk-in or phone assistance at the Technology Troubleshooting Office, located in Bass Library. To get more information or to contact an ST using the online request form, go to the Student Technology Collaborative website.

Computer Help

Student Techs will help you troubleshoot any issues and even repair your computer for you if it is broken. STC services are free! You may be asked to purchase third-party parts if necessary. Get computer help from the Student Technology Collaborative (STC):
  1. Visit one of the Technology Troubleshooting Offices (TTO), located in Bass Library, lower level, Room L05; and Sage Hall, third floor, Room 37
  2. Call the TTO at 203-432-5242
  3. Email us at [email protected]

On-Campus Student Technology Support

Bass Media Equipment

Borrowing media equipment: The Bass Media Equipment Checkout (BMEC) service provides media equipment to the Yale community, including DSLR cameras, video cameras, tripods, microphones, light kits, tablets, and more. Equipment is checked out through Bass Library at no cost, as long as it is returned on time and undamaged. Contact the Media Techs at [email protected] for assistance choosing the correct equipment for a project and learning how to use it. reservations.yale.edu/bmec Borrowing laptops: Bass Media Equipment Checkout (BMEC) has loaner laptops available for two-week periods. You may want to reserve one well in advance, because they are quite popular. reservations.yale.edu/bmec The Student Technology Collaborative provides loaner laptops to students whose computers they are actively repairing.

Where to Find Us

Information Sessions

During first-year move-in, Student Techs will be able to help you configure your computer for Yale’s network, answer general questions, and provide troubleshooting. You should also plan to attend one of the “[email protected]” information sessions, which give a brief orientation to Yale computing resources. More information about the times and locations of STC orientation events will appear in the Calendar for the Opening Days of College, published online in mid-July.  

Contact Information

Apple for Education: 1-800-MY-APPLE GovConnection: 1-800-986-2261 W.B. Mason: 1-888-926-2766 ext. 5001 Link: https://your.yale.edu/work-yale/financial-management/procurement/buying-and-paying/systems-tools/personal-purchases