Frequently Asked Questions about IT
What software is included on my MacBook?
There is a pre-installed app on your MacBook called “Self Service,” which is a portal for downloading software and accessing campus resources. We feature software options for students to download such as Office 365 (Word, Excel, PowerPoint, version 2016), Adobe Creative Cloud, SPSS, Kurzweil, and signature Apple software (Pages, Keynote, Numbers, GarageBand, iMovie).
What accounts will I receive as a Moravian College student?
All students receive a Moravian NetID account that gives you access to Gmail, AMOS (the College’s student portal), and Canvas, our online Learning Management System (LMS). Through the campus network, you will have access to the Internet, black-and-white and color printing, and library- and course-related software.
Am I permitted to use my MacBook and iPad in class?
Most faculty encourage this, but it is up to the individual instructor.
Do I need to insure my computer?
MacBooks come with a four-year warranty that covers hardware and software. Accidental damage such as liquid spills and broken screens is not covered by AppleCare. Many homeowner’s insurance policies will cover a computer for use at school, so check with your insurance carrier for specifics. Consider an extended warranty, since many warranties expire at different terms.
Where can I get my computer repaired or serviced during the semester?
Students should bring their MacBook or iPad to the IT Help Desk. IT Help Desk technicians can help triage and troubleshoot technical issues with the Apple devices, but all physical repairs will be done through Apple.