Lafayette College is a private liberal arts college based in Easton, Pennsylvania with a small satellite campus in New York City. Founded in 1826 by James Madison Porter and the citizens of Easton, the school first held classes in 1832.
Student owned computers
The ITS Hardware Shop is a Dell University Premier Access Partner and Apple warranty depot repair partner. These designations allow the Hardware Shop to perform cost-free repairs or arrange for Dell onsite or depot repair services to student Dell and Apple computers still under warranty.All equipment must be delivered to the Hardware Shop (Pardee 3) for repairs—ITS cannot pick up equipment or perform repairs in residence halls. Repairs covered by warranties are done at no cost to the student, but proof of ownership and extended warranty coverage may have to be provided at the time the system is dropped off for service.Students seeking repairs for peripherals (printers, scanners, etc.) and warrantied computer systems from manufacturers other than Dell or Apple should seek help from outside service providers.
The Tech Lounge is located in the lower level of Pardee outside the teaching lab in room Pardee 028. It serves as a public face of ITS and a place where the campus community can go to get quick help, one-on-one consultation, and other support services.Hours are posted at its.lafayette.edu/facilities/tech-lounge
Faculty, staff and lab computers (Dell or Mac) under warranty are serviced by ITS. Academic lab managers may choose to support systems on their own, but ITS will assist as needed.
Printers and Peripherals
Printers and peripherals installed as part of the faculty office desktop program are supported at no cost to the department. Printers and peripherals installed in all other academic locations and all printers and peripherals installed in administrative offices are covered by the manufacturer’s warranty. If out-of-warranty service is required, ITS can provide the name of a reputable vendor.
All College-owned desktops and laptops, whether maintained directly by ITS or by an academic lab manager, are renewed every four years. We refresh one quarter of the faculty systems every year, while over 400 systems used by college administrators are done once every four years. Other systems are renewed on various timetables depending on when they were purchased, but all are replaced in the fourth year.
Loaner laptops are available to all faculty and staff for on campus presentations, travel, and for instances of extended service time on life-cycled computers. The loaner laptops can be borrowed for up to 14 days. Students are not permitted to borrow laptops; faculty may borrow a laptop to be used by a student(s) if it is used for academic purposes such as short-term research or a presentation. Request for loaner laptops can be made by contacting the Help Desk at [email protected] or (610) 330-5501.
What software is available?
Lafayette owns licenses for a variety of software that you will find in both our Public and Academic Labs. In addition, students are eligible to install several software packages at no cost.Please see the Software page for more information.
Am I required to have specific software?
No. Any software that you need to complete your course requirements is available in the Public or Academic Labs.
How do I get Microsoft Office for free?
Lafayette College offers Students Microsoft Office for their personal device(s) free of charge.This includes the latest version of the Office productivity suite – Word, Excel, PowerPoint, OneNote, and OneDrive. You will be able to access both the web version of the applications as well as download and install the suite on your personal device.You can find out more at Office 365 Services for Students, Faculty, and Staff on Personal Devices
Do I need anti-virus software?
Its recommended that you have a form of anti-virus software installed on your computer.A number of effective free options are available for personally owned Windows computers including Microsoft Security Essentials for Windows 7 and Windows Defender, which is configured and enabled by default for Windows 8 and 10. A few free options available for macOS include Sophos, Avast, and AVG.
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